Shipping policy

SHIPPING POLICY

LAVIC currently ships within the United States only.

PROCESSING TIME

PRE-ORDERS
Some LAVIC items are offered as pre-orders. Pre-order items are marked on the product page with an estimated ship date.
• Pre-orders are charged in full at checkout.
• Pre-order items ship on or around the estimated ship date shown at checkout.
• If your order includes both in-stock and pre-order items, we may ship the full order together once all items are ready.
• If we cannot ship by the estimated date, we will email you with a revised date and you may cancel for a full refund, as described in our Return & Refund Policy.

In-stock orders are typically processed within 1–3 business days before shipment.

Business days do not include weekends or holidays.

During launches, promotions, or periods of high order volume, processing times may be slightly longer.

SHIPPING OPTIONS

Standard Shipping
• $7.95
• Free on orders of $120 or more
• Estimated delivery: 3–5 business days after shipment

Express Shipping
• $14.95
• Estimated delivery: 2–3 business days after shipment

Please note that delivery estimates begin after your order has been processed and shipped.

TRACKING

Once your order ships, you will receive a shipping confirmation email with tracking information when available.

DELIVERY DELAYS

Once a package has been transferred to the shipping carrier, delivery times are outside of LAVIC’s direct control.

Carrier delays, weather, holidays, and other unexpected circumstances may affect delivery times.

INCORRECT SHIPPING ADDRESSES

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping address, please contact us at support@bylavic.com as soon as possible.

We cannot guarantee that an address can be changed after an order has begun processing or has shipped.

LOST, STOLEN, OR MISSING PACKAGES

If your tracking information shows that your package has been delivered but you cannot locate it, please check around your property, with household members, neighbors, and the shipping carrier.

If you still need assistance, contact support@bylavic.com.

LAVIC is not responsible for packages lost or stolen after confirmed delivery, except where required by applicable law.

DAMAGED OR INCORRECT ORDERS

If your order arrives damaged, defective, or incorrect, please contact orders@bylavic.com as soon as possible with your order number and photos of the issue so we can assist you.

INTERNATIONAL SHIPPING

LAVIC does not currently offer international shipping.

Questions regarding shipping can be sent to support@bylavic.com.